The answer
Open Forgot password and enter your account email. If a matching account exists, reset instructions are offered by email. For security, the response does not reveal whether an address is registered.
Reset links expire and are intended for one-time use. Use the newest link. Our support team does not need your password.
What to do
Enter the account email on the Forgot password page.
Check your inbox and spam folder, then open the latest link.
Choose a unique strong password and sign in with it.